These terms govern your use of helpmypc.ai.
1. Service description
helpmypc.ai is an AI-assisted computer troubleshooting platform operated by Help My PC AI Ltd. It is intended to provide general diagnostic guidance and support for common PC and laptop issues.
2. No guarantee of fix
The service is provided for guidance purposes only. We do not guarantee that all advice will resolve every issue, and some problems may require in-person inspection, repair, or further technical diagnosis.
3. User responsibilities
- You must provide accurate information where possible
- You must not misuse the service
- You remain responsible for changes made to your device
- You should back up important data where appropriate
4. Account access
Some features may require an account. You are responsible for maintaining the confidentiality of your login details and for activity carried out under your account.
5. Acceptable use
You must not use the service for unlawful, abusive, fraudulent, harmful, or disruptive purposes, including attempts to interfere with the platform or its users.
6. Intellectual property
The service, branding, design, and platform content are owned by or licensed to Help My PC AI Ltd unless otherwise stated.
7. Availability
We may update, suspend, or withdraw parts of the service at any time. We do not guarantee uninterrupted availability.
8. Liability
To the fullest extent permitted by law, Help My PC AI Ltd excludes liability for indirect or consequential loss arising from use of the platform. Nothing in these terms excludes liability where it cannot legally be excluded.
9. Governing law
These terms are governed by the laws applicable in the United Kingdom / Northern Ireland, unless a different legal basis is required by applicable law.