Data protection information for partner representatives, sole traders and individuals acting for repair businesses.
1. Who this page is for
This page applies where information connected with a partner business is personal data, for example a representative's name, work email address or account activity, or information about a sole trader. Information about a business or company is not automatically personal data.
2. Controller and contact
AI Diagnostic Systems Ltd operates helpmypc.ai and is the controller for personal data it processes through partner applications and the Partner Portal.
AI Diagnostic Systems Ltd
94 High Street
Bangor, Co Down, BT20 5BA
United Kingdom
support@helpmypc.ai
3. Your data protection rights
Under UK data protection law, depending on the circumstances and the lawful basis used, you may have rights to:
- Request access to your personal data
- Ask for inaccurate personal data to be corrected
- Request deletion where the right applies
- Request restriction of processing in certain circumstances
- Object to certain processing
- Receive personal data in a portable format where the right applies
- Withdraw consent where processing relies on consent
These rights are not absolute and do not necessarily apply to every record. Depending on where you live, you may also have rights under local data protection law.
4. Making a request
Email support@helpmypc.ai and describe the request. We may need to verify your identity before acting on it. We may also retain records where required for legal, security, audit, tax or dispute-handling reasons.
5. Complaints
Please contact us first if you have concerns. You may also complain to the Information Commissioner's Office, the UK data protection regulator. Depending on where you live, another local data protection authority may also be available to you.
6. More information
See the Partner Privacy Notice for the partner data we process, why we use it, sharing, retention and international-transfer information.